Support Services for Mental Health Conditions

by admsusint
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Safeguarding Mental Health: Support Systems at Al-Quds University - Updated 2025

At Al-Quds University, we appreciate the importance of mental health in personal development, academic success and productivity in the workplace, and in the overall performance of individuals. We are providing accessible, confidential, and discrimination-free mental health services in 2025.

🔹 Services Related to Mental Health

  • Student Counseling Services
    We have counseling services on each of the main campus, and each of them provides the following:
  • Counseling services
  • Crisis intervention
    Assistance in managing anxiety, stress, grief, trauma, and challenges in interpersonal relationships
  • Educational and evaluative anxiety counseling
  • Supplementary Services for Academic Staff and Instructors

In collaboration with the Center for Professional Development, our Human Resources Department offers:

  • Workplace mental health programs
  • Crisis intervention
  • Dispute settlement and mediation services
  • Tailored counseling and counseling hotline services
  • Emergency Mental Health Services

Students and academic staff who are dealing with acute mental health problems have access to 24/7 emergency mental health services. Responders who are trained to assist in emergencies are on the line and follow up to ensure safety.

🔹 Peer Support Networks

Spearheaded by our student affairs division, students are supported by trained peer mentors in non-clinical capacities, and help normalize the help-seeking behavior.

🔹 Campaigns Focusing on Mental Health Literacy

  • Here are some of the themed initiatives we have:
  • Events on World Mental Health Day
  • Anti-stigma initiatives
  • Teaching Decoping and Emotional Wellbeing
  • Digital Wellbeing Portal (Launching 2025)
  • Our portal will provide:
  • Self-assessment tools
  • Mental health materials in English and Arabic
  • Booking and follow-up support for appointments

🔹 Coordination with Campus Life

All services are universal and synchronized with the academic departments to provide flexible timing, exam supports, and assistance to students with enduring mental health impairments.

Mental health promotion is part of the orientation of the university and has been woven into the residence life programs, faculty training, and other activities to promote a whole campus approach to mental well-being.

Safeguarding Mental Health: Support Systems at Al-Quds University

The Al-Quds University community prioritizes the well-being of students, staff, and faculty amidst the challenges of academic work. Al-Quds University recognizes the importance of integrating mental health care into overall health services.

We offer a specialized Counseling Center staffed with trained mental health professionals assessing and addressing a broad range of issues which may impact one’s psychological wellbeing. The Center’s staff is equipped to respond to a variety of issues, including, but not limited to, the mental health challenges of academic pressure, stress and anxiety, and clinical depression. The Counseling Center provides individual consultations, group psychotherapy, and workshops aimed at specific topics concerning mental health.

As part of the support staff participation and retention, the staff has access to an Employee Assistance Program which provides psychological support to the staff to address personal and professional issue the staff might face that affect job performance, health, and overall wellbeing.

Furthermore, we have cultivated partnerships with local mental health organizations. Such collaborations contribute to our ability to respond to mental health needs and allow us to go beyond the borders of the campus.

Moreover, supporting mental health in our community is a priority. We hold community education campaigns and initiatives about mental health, enforcing understanding, compassion, and empathy, and providing a supportive mental health environment. We strongly believe that our students and staff deserve the tools and resources necessary to assist and advocate for their mental and emotional wellness.

Al-Quds University fosters the wellbeing of its community by promoting and supporting a healthy mental state. It does not confine wellbeing only to the achievement of academic goals.

Al-Quds University considers the mental health of their students and staff on all levels concerning their wellbeing and success in academics and in life. For this reason, the institution focuses on the development of services which helps in promotion of mental health.

  1. On-Campus Counseling Center: Professional therapists are available to students and staff at our Counseling Center. They provide tailored counseling to help with everything from academic pressure to serious mental health issues.
  2. Group Therapy: Complementing our individual sessions, the center offers group therapy which fosters an atmosphere of communal understanding, friendship, and healing.
  3. Wellbeing Workshops: We run various workshops focused on mental health, including stress management, anxiety reduction, and resilience building.
  4. Employee Assistance Program: Staff members are entitled to obtain private psychological support to assist them in dealing with personal and occupational difficulties.
  5. Mental Health Education and Advocacy: Developing campaigns for mental health education and stigma reduction encourages understanding and empathy within the campus community.
  6. Collaborating with nearby mental health institutions broadens the accessibility of our mental health services, and provides tailored assistance whenever necessary.

Available online are self-help strategies, educational material, and instructions on how to seek additional assistance, all of which constitute mental health online resources.

To further emphasize dedication to the holistic wellbeing of our students and staff, Al Quds university commitment to mental health services.

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